FAQS
Product & Sizing
Q：How do I choose the right size?
A：Please refer to the Size Guide available on each product page.
If you are between sizes, we generally recommend choosing the larger size for a more comfortable fit, especially for children.
Q：Are your costumes comfortable for long wear?
A：Yes. Our costumes are designed for real celebrations and extended wear, with comfort and practicality in mind.
Q：Do costumes include all accessories shown inphotos?
A：Included items are clearly listed in the product description.
Any additional accessories shown for styling purposes are not included unless stated.
Occasions & Use
Q：Are these costumes suitable for Halloween and festivals?
A：Absolutely. Our designs are created specifically for European and American cultural festivals, holiday parties, and themed events.
Q：Are children’s costumes safe to wear?
A：Yes. Our children’s costumes are made with soft materials and are suitable for supervised wear during events and celebrations.
Q：Are your costumes suitable for school performances or cosplay events?
A：Yes. Many of our styles are suitable for school events, stage performances, cosplay gatherings, and family celebrations.
Orders & Shipping
Q：How long does shipping take?
A：Shipping times vary depending on your location.Estimated delivery times are shown at checkout before you place your order.
Q：Can I track my order?
A：Yes. Once your order has shipped, you will receive a confirmation email with tracking information.
Q：Do you ship internationally?
A：We offer international shipping to selected regions.Available shipping options will be displayed at checkout.
Returns & Exchanges
Q：What if the costume doesn’t fit?
A：We accept returns and exchanges within 30 days, provided that items are unworn and in their original condition.
Brand & Trust
Q：Is this an official brand website?
A：Yes. This is our official website, where we present our full collections and latest designs.
Q：Do you sell on other platforms as well?
A：We operate across multiple sales channels, including our official website and other established platforms, to better serve customers in different regions.
Additional Questions
If you still need assistance, please feel free to contact our support team.
We’re always happy to help you find the right costume for your next celebration.
